1+1 FREE SUMMER SALE
Fast Shipping
We process your order in just 2–3 business days, with delivery typically in 5–10 business days
Secure Payment
All payments are encrypted and processed securely, ensuring your information stays safe at all times.
Return Policy
Changed your mind? Return your sunglasses within 14 days, no questions asked.
Frequently asked questions
Can i change or cancel my order?
Yes, you can always change or cancel your order.
Just contact at us support@visionair.store as soon as possible — once your order has been processed or shipped, changes may no longer be possible.
Where is my order?
You can track your order at any time via our tracking page:
Tracking Page
Just enter your order number and the email address you used at checkout to see the latest status.
What is your returns policy?
We accept returns within 14 calendar days of delivery
Return conditions: All items must be returned to us in an unworn and unwashed condition suitable for resale with the tags still attached to the item.
How long does shipping take?
Orders are processed within 2–3 business days and typically delivered within 5–10 business days, depending on your location.
Once your order has been shipped, you will receive a tracking code that you can use on our Tracking Page to monitor its progress in real time.
Delivery times may vary due to local postal services and customs procedures.
How do I contact Customer Service?
You can reach our Customer Service team by emailing us at seroha.info@gmail.com.
We aim to respond to all inquiries within 24 hours. We’re here to help with any questions or concerns you may have.
We make glasses with timeless design, made to endure.